Bristol Airport Disabled Facilities

Facilities for Those with Special Needs

Bristol International Airport is reasonably friendly to disabled people and those needing special assistance. The terminal offers:

Tips for Disabled Air Passengers

You should compare the arrangements offered by different airlines before making your booking and be sure to check whether the cost of any special assistance is included in the price of your ticket.

Inform your airline of your particular needs in good time and check the policy of your airline if you wish to remain in your own wheelchair to the aircraft door rather than transfer to an airline wheelchair at check-in.

Remember that there are often long walking distances within airports and that this may cause you to require assistance. Pre-arranging any necessary assistance will ensure that it's available and that no time is lost in waiting for it to be arranged once you arrive at the airport.

New for 2017

In accordance with OCS Group and other Autism and Dementia charities, Bristol Airport have created a new initiative which provides "hidden disability assistance cards" to those passengers who need them within the airport.

The scheme plans to start from the end of March 2017, and it allows people with hidden disabilities to use the plastic card, the same size as a credit card, to discreetly highlight any special assistance needed throughout the airport to staff. All customer-facing staff have been given full training and have been put through an awareness programme in order to prepare them fully for correctly handling passengers needs with regards to the hidden disability card.